Credits FAQ
No hidden tiers, no surprise minutes. Every action in CineSyntax AI is priced in credits, the cost is shown before you spend it, and a failed render gives them back.
$0.05
what one credit is worth
20
credits per dollar
1 credit
per prompt assistant use
Never
credits expire — they roll over
Five steps, all of them visible in your wallet ledger.
01
Your wallet holds every credit you own — welcome credits, plan credits and purchased packs, in one number.
02
Pick a model and a length and the app multiplies the model's per-second rate by that length.
03
The render button shows the exact credit cost, and the page shows your balance and the cost of the whole script.
04
Starting the render deducts the cost in a single atomic step, so a job can never run unpaid.
05
If the render fails for any reason — including a blocked prompt — the full cost goes back automatically.
Every model's live per-second rate and the credit cost of each length it accepts. Rates are set per model and can be updated by the studio, so this table is always the price you pay.
| Model | Type | Credits / sec | Cost per render |
|---|---|---|---|
| Kling 2.5 Turbo Pro | Text to video | 5($0.25/s) | 5s → 2510s → 50 |
| Kling 2.1 Master | Text to video | 5($0.25/s) | 5s → 2510s → 50 |
| Hailuo 02 | Text to video | 5($0.25/s) | 6s → 3010s → 50 |
| Seedance 2.5 | Text to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| Seedance 2.0 | Text to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| Gemini Omni | Text to video | 5($0.25/s) | 8s → 40 |
| MiniMax H3 | Text to video | 5($0.25/s) | 5s → 25 |
| Kling 3.0 Pro | Text to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| Veo 3.1 | Text to video | 5($0.25/s) | 4s → 206s → 308s → 40 |
| Grok Imagine 1.5 | Text to video | 5($0.25/s) | 6s → 30 |
| Happy Horse 1.1 | Text to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| Wan 3.0 | Text to video | 5($0.25/s) | 5s → 25 |
| LTX 2.3 | Text to video | 5($0.25/s) | 6s → 308s → 4010s → 50 |
| PixVerse V6 | Text to video | 5($0.25/s) | 5s → 25 |
| Kling 2.1 Standard | Image to video | 5($0.25/s) | 5s → 2510s → 50 |
| Hailuo 02 | Image to video | 5($0.25/s) | 6s → 3010s → 50 |
| Kling 2.5 Turbo Pro | Image to video | 5($0.25/s) | 5s → 2510s → 50 |
| Kling 2.1 Master | Image to video | 5($0.25/s) | 5s → 2510s → 50 |
| Kling 3.0 Pro | Image to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| Veo 3.1 | Image to video | 5($0.25/s) | 4s → 206s → 308s → 40 |
| Seedance 2.0 | Image to video | 5($0.25/s) | 5s → 2510s → 5015s → 75 |
| PixVerse V6 | Image to video | 5($0.25/s) | 5s → 25 |
| Grok Imagine 1.5 | Image to video | 5($0.25/s) | 6s → 30 |
Costs are rounded up to a whole credit. A render that fails is refunded in full.
A subscription gives you a monthly allowance at the best price per credit. Packs are one-time top-ups with no commitment. Both land in the same wallet and never expire.
| Plan | Monthly | Credits | Per credit |
|---|---|---|---|
| Free | $0 | 50 | free |
| Standard | $24 | 750 | $0.032 |
| Creator | $49 | 1,600 | $0.031 |
| Studio | $99 | 4,000 | $0.025 |
| Pack | Price | Credits | Per credit |
|---|---|---|---|
| 200 credits | $10 | 200 | $0.050 |
| 500 credits | $25 | 500 | $0.050 |
| 1,000 credits | $50 | 1,000 | $0.050 |
New sign-ups start with 50 welcome credits, enough for a couple of short renders before you pay anything.
A credit is the unit your wallet is measured in. One credit is worth $0.05 USD, so $1 buys 20 credits. Video renders are priced in credits per second of video, so a length of 5 seconds at 5 credits per second costs 25 credits — about $1.25.
The model's credits-per-second rate multiplied by the length you chose, rounded up to a whole credit. At the current default rate of 5 credits per second: 5 seconds costs 25 credits, 10 seconds costs 50, and 15 seconds costs 75. The exact number is always shown on the render button before you click it, and every model's current rate is in the table above.
At the moment the render starts, not when it finishes. The debit happens in one atomic step together with the job record, so a render can never begin without the credits being reserved for it, and your balance is always the true number.
The full cost is refunded automatically and the refund appears in your ledger as "Refund: render failed". That includes renders the video model's safety filter refuses — you keep the credits and can rewrite the scene and try again.
No. Credits never expire and unused ones roll over indefinitely, including the monthly credits from a subscription plan. If you stop paying, the credits already in your wallet stay there and remain usable.
No. Credit packs are one-time purchases with no commitment, and you can buy one on top of any plan. Plan credits and purchased credits land in the same wallet and are spent in the same way.
Each "Enhance my prompt" or "Write script from idea" use costs 1 credit from your wallet, and that credit is refunded if the rewrite fails to deliver. AI storyboards, writing and editing scenes, saving to the script and video libraries, and watching saved videos cost nothing today.
The pack and plan prices shown are the base amounts. Applicable taxes are calculated and added by the checkout page based on your billing country, so the card charge can be slightly higher than the listed price.
The credits that purchase added are removed again, so your wallet always matches what you actually paid for. If removing them takes your balance below zero, you top up before the next render.
Yes. Upgrades apply immediately and are prorated, and the credit difference between the two plans is added to your wallet right away. Downgrades take effect at the end of the period you already paid for, so you never lose access mid-month. Cancelling works the same way: you keep everything until the paid period ends.
You get a warning in the app before anything changes, and credits already in your wallet are untouched. Update your payment details and the subscription continues.
Your wallet ledger lists every credit movement with a reason, Render History shows every render with its model, length, credits and final charge, and Billing History lists every payment with its receipt, invoice and PDF links plus your totals for credits received and credits used.
Yes — an admin can top up a filmmaker's wallet. The amount shows up in your ledger as a separate line, so you can always tell a top-up from your own purchase.
Your balance, every credit movement and every payment are visible in the app — no support ticket needed.